State Farm® Insurance Agent Aileen Dugan

"I had a move and reached out to Sarah. Helped with the transition. Was super responsive. Knowledgeable and on top of things. Always got back super quick with quotes or approvals on what I was asking. Never once had to look up things to double check. This is why you pay for service. Don’t get one of those online cheap insurances. You can talk to a real person still. I highly recommend reaching out as you’ll see what customer service should be. Super friendly and helpful making the transition of a move that much more at home."

"Very helpful and they offered very competitive pricing for auto and home. We also really appreciate that State Farm is forward thinking does not have breed restrictions in their home insurance."

"The whole team at State Farm is wonderful but my experience with Cleo was truly exceptional. Not only was she incredibly detailed, but she was able to deliver in a very short amount of time, and at a price considerably lower than competition. Thank you Cleo and the whole State Farm team!"

"High marks for this State Farm agency. Sarah Lawton (insurance rep) is always timely in her replies (via email and phone), information comes back with detail, phone communications are pleasant and establishing a policy was swift and efficient. Highly recommend."

"Sarah is great! She is always there to answer any questions I have! She replies in a timely manner and is great at explaining everything when it comes to my policies. Would highly recommend State Farm"

"State Farm has been extremely helpful getting the proper home and auto insurance for me. Answered all my questions on several occasions. I would definitely recommend giving them a call and speaking to Keegan."

"I worked with Sarah at this agency on both homeowners and auto insurance. She saved me money after I had been with a different provider for years. Sarah was pleasant, professional, and knowledgeable. Highly recommended this agency!"

"Recently purchased a new car and was pleasantly surprised by how easy it was at Aileen Dugan. Change was made in minutes. Impressed!"

"I had an amazing experience working with Keegan for my insurance needs. He was incredibly helpful, courteous, and professional throughout the entire process. He took the time to explain my options clearly, answered all my questions with patience, and made sure I had the best coverage for my situation. His dedication to customer service truly stood out, and I felt confident and well taken care of. I highly recommend Keegan to anyone looking for a knowledgeable and trustworthy insurance agent. Thank you for making the process so smooth and stress-free! Highly recommend!"

"I was looking for some renters insurance and Keegan Murphy got me a great policy. He was very professional and I am glad to have gotten a policy from him!"

"My experience coming from different agencies (home & auto) has been seemless. Thanks for that !!!"

"I have worked with Kim numerous times as I switch vehicles often, and she is great! I have also worked with Keegan who was great as well. Everyone who answers the phone is always very helpful! Thanks guys"

"We use Aileen Dugan’s office as our agent and have stuck with State Farm for at least 3 decades. We think Dugan’s staff and customer service are excellent. When we have had a claim, State Farm has treated us fairly every time."

"I have always had great service and response from Aileen and her staff."

"Horrible. Had to give a 1 because there is not a zero."

"Cleo Villaflores has been super helpful with our insurance needs. Most importantly, she was there when we needed her the most when it was time to put a claim in! She came highly recommended to me and I would highly recommend her to anyone else as well!"

"Aileen's team is so great and easy to work with! They really care about their clients. Their office is also conveniently located with parking in downtown Portsmouth. Highly recommend if you're looking for insurance with a personal touch."

"I had the best experience dealing with Aileen sand Murphy to get my insurance for car and home. They were friendly, prompt, efficient and very responsive and available . Thanks for all the help. It was a pleasure dealing with you."

"Friendly, knowledgeable and efficient service. Glad we can trust this team with our insurance needs."

"Greatly enjoyed working with Keegan Murphy. He is professional, efficient and generous with his time and expertise. I told my son how Keegan showed up to help when I asked for a quote and he said, "Like Jake from State Farm". Exactly. Keegan is Jake from State Farm. :)"

"Keegan Murphy was a pleasure to deal with. He is very knowledgeable and professional at his job. He really goes the extra mile for his clients and takes a personal interest in each one of them and their specific needs. I highly recommend Keegan, great guy!"

"As a new customer of Aileen Dugan State Farm, I couldn't be more impressed with the exceptional service I received from Keegan Murphy, Account Representative. From the moment I called, I felt welcomed and valued. Keegan’s warm personality immediately put me at ease, and he took the time to truly listen to my needs and concerns. What stood out most was Keegan’s expert knowledge of insurance options. He patiently explained the different policies available and helped me understand which ones made the most sense for my situation. His ability to provide clear, tailored solutions showed his dedication to ensuring I felt confident in my choices. Keegan’s responsiveness was also incredible. Whether I had questions or needed assistance, he was always quick to follow up with thoughtful, thorough answers. It’s clear he genuinely cares about his clients and goes the extra mile to provide outstanding service. Beyond the exceptional experience with Keegan, I have to mention the overall atmosphere of the Aileen Dugan State Farm office. It’s more than just an insurance provider—it feels like a welcoming, community-oriented space where customers are treated like family. I highly recommend Aileen Dugan State Farm to anyone seeking a trustworthy and customer-focused insurance agency. If you have the chance to work with Keegan Murphy, you’re in excellent hands!"

"Wonderful experience. I wish I switched insurance carriers earlier! Keegan was professional and helpful and made the process so smooth and easy! Thanks again Keegan!"

"Everyone goes above and beyond to help with our insurance needs. We feel so well taken care of!"

"Cleo was a pleasure to work with. She sent me a quote in a timely manner and answered all my insurance policy questions. I am happy to have her as my agent. She is better than an 800 number"