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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Johnson

Katie Johnson

September 14, 2026

5  out of  5
rating by Katie Johnson
"Great experience with Sarah and the team. Extremely helpful, responsive, patient and efficient. Received great bundled pricing and coverage. 10/10 recommend! (Especially for first time homebuyers that have a few more equations than the average Joe 😉)"
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Norman Tisdell II

September 14, 2026

5  out of  5
rating by Norman Tisdell II
"Great attention giving the person excellent service."
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Sandi Frechette

September 11, 2026

5  out of  5
rating by Sandi Frechette
"Keegan has been a great asset to the State Farm team! He was very knowledgeable and helpful"
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Yung Chang

September 11, 2026

5  out of  5
rating by Yung Chang
"Very good service"
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Elaine X. Fuller

September 9, 2026

5  out of  5
rating by Elaine X. Fuller
"Aileen and her staff provide exceptional customer service. It is a comfort to know that whenever we have questions we can reach out and have prompt answers.
A one on one interview with Aileen to review the policies provide us with the current protections that we need with insurance."
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Kelby

September 1, 2026

5  out of  5
rating by Kelby
"Excellent customer service and high-quality insurance at a competitive price. Cleo is exceptional in understanding and communicating the insurance options available and the best fit for your situation."
We responded:
"Thank you for the shout out to Cleo, Kelby! We’re glad you found the best combination of price and quality and that you’re a part of our Aileen Dugan State Farm family. "
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Stephen Philp

August 28, 2026

5  out of  5
rating by Stephen Philp
"We recently switched both our Homeowner and Auto insurance and went through our local State Farm office. It was a very positive experience and my agent was very knowledgeable, professional and helpful. She promptly provided a quote and answered all my questions as to our specific needs. She was responsive by telephone and by text and in the end I felt as if I made the right choice and was doing business with "a good neighbor.""
We responded:
"Thank you Stephen. Our team works hard to be the best at what we do, and we are so grateful when customers appreciate our hard work. Welcome to our “neighborhood” 😊"
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Bhupinder Caldwell

August 20, 2026

5  out of  5
rating by Bhupinder Caldwell
"It was great working with Sarah.
Very attentive and professional young lady.
Thank you Sarah."
We responded:
"Thank you for your thoughtful 5 star review of Sarah, she is a valued member of our team! "
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Richard Small

August 20, 2026

5  out of  5
rating by Richard Small
"Sarah was excellent to deal with."
We responded:
"Thank you Richard! "
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Suzanne L

August 12, 2026

5  out of  5
rating by Suzanne L
"Great experience, highly recommend."
We responded:
"Thank you Suzanne we appreciate your positive feedback. "
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Evan Tracz

August 11, 2026

5  out of  5
rating by Evan Tracz
"Always great customer service!"
We responded:
"Thank you for being a terrific customer Evan, we appreciate you! "
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David Desfosses

August 6, 2026

5  out of  5
rating by David Desfosses
"I've been a client for 30 years for a reason... great service and reasonable rates."
We responded:
"Thanks Dave for being such a loyal client for so long. I’m so glad we got to meet and go over your coverage."
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Korie Wilson

August 3, 2026

5  out of  5
rating by Korie Wilson
"Any time that we have needed to ask anything of them this entire crew has always been prompt, helpful, kind, and polite."
We responded:
"Our crew thanks you for being a great customer and supporting our small local business. Customers like you make our day. "
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Melinda S.

August 1, 2026

5  out of  5
rating by Melinda S.
"Very helpful and professional to work with. Improved my insurance rates from previous provider."
We responded:
"So glad we could help you get the help you needed along with savings. Thank you Melinda! "
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Tom Sullivan

July 31, 2026

5  out of  5
rating by Tom Sullivan
"Offers great service and always there to answer any questions"
We responded:
"Thank you Tom for your support. "
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Christine Wellington

July 24, 2026

5  out of  5
rating by Christine Wellington
"I have been a fan of Aileen and her amazing staff for 13 years. Our questions have always been answered quickly and accurately. Thank you for all you do!"
We responded:
"Thank you Christine, we have been fans of yours for just as long! We appreciate your positive energy and are grateful to have you guys as customers. "
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Fred Roys

July 22, 2026

5  out of  5
rating by Fred Roys
"Sarah was great to do business with for insuring my heavy equipment, and prior to that Keegan was a big help insuring island property. These are somewhat niche policies that I’ve found some other companies avoid. The rates are very competitive and the agents are responsive to customers’ needs."
We responded:
"Thank you Fred! So glad that Sarah and Keegan were able to help. "
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Lisa C

July 20, 2026

5  out of  5
rating by Lisa C
"Very professional and helpful! Also, responsive in a timely manner to any questions we may have. We highly recommend working with this office."
We responded:
"Thank you Lisa for your kind recommendation , we strive to give fast personalized service and are grateful for your comments. "
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ANTONIO D.

July 20, 2026

5  out of  5
rating by ANTONIO D.
"Aileen and her team are always supportive and helpful in resolving every issue we've encountered, and I truly appreciate the high quality of their assistance."
We responded:
"Thank you for your many years as a wonderful customer, we appreciate your support of our small local business and we are always here to assist you. "
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Isabella

July 18, 2026

5  out of  5
rating by Isabella
"Getting our jewelry, auto, and life insurance policies was a smooth and stress-free experience. Sarah Lawton was incredibly knowledgeable, responsive, and efficient throughout the entire process, making everything easy to understand and taking great care of us. We truly appreciated her professionalism and friendly approach. We highly recommend Sarah and the Aileen Dugan State Farm team to anyone looking for an insurance agent who genuinely cares about their clients!"
We responded:
"Congratulations on your marriage and thank you so much for your thoughtful review of Sarah’s advice and her quick, seamless service. We look forward to serving your family for years to come. "
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Katie Johnson

July 17, 2026

5  out of  5
rating by Katie Johnson
"Sarah was great to work with! She was responsive, knowledgeable, and made the insurance process straightforward. She provided a competitive quote quickly, answered my questions, and got my proof of insurance over to my lender right away. Even when my first home purchase fell through, she was helpful and easy to work with throughout the process. I'd definitely recommend Sarah and her team to anyone looking for insurance."
We responded:
"Thank you Katie for taking the time out of your busy schedule to shout out Sarah. We really love helping our customers make insurance easier. Welcome to our State Farm family! "
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Erik Berda

July 16, 2026

5  out of  5
rating by Erik Berda
"I’ve been with this office for 16 years and they are amazing. I’ve had multiple homeowners, renters, auto, and personal articles policies and if I have an issue or a question I know they’ll be immediately available and I can talk to someone that knows me and that I trust. I can’t say enough how valuable that is in today’s age of outsourced or AI bot sourced customer service."
We responded:
"Erik!! Thank you for your many years as a loyal customer of our office filled with real, local, professional agents. It’s people like you that make our jobs rewarding. 🥰"
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Vinod DGN 2027-28

July 10, 2026

5  out of  5
rating by Vinod DGN 2027-28
"Aileen your outstanding example of Service Above Self. Your contribution in helping establish a Blood Bank in Bengaluru India is a gift that will save countless lives. Congratulations on this meaningful initiative and thank you for making a lasting difference to the community"
We responded:
"I am so appreciative of your beautiful review. My 35 year membership in Rotary has been so rewarding and has enabled me to have an impact in my community and also internationally. "
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Robin Olson

July 9, 2026

5  out of  5
rating by Robin Olson
"Thank you so much for going the extra mile. You have been extremely helpful and understanding. I will definitely recommend you to anyone."
We responded:
"Thank you Robin, we work hard to help our customers and the recognition from you means a lot! "
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john wike

July 8, 2026

5  out of  5
rating by john wike
"Very friendly and courteous, and always there to answer any question. Aileen Dugan State Farm in Portsmouth NH is the best!"
We responded:
"Thank you for being a loyal customer of our office John. We sincerely appreciate you! "