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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Isabella

July 18, 2026

5  out of  5
rating by Isabella
"Getting our jewelry, auto, and life insurance policies was a smooth and stress-free experience. Sarah Lawton was incredibly knowledgeable, responsive, and efficient throughout the entire process, making everything easy to understand and taking great care of us. We truly appreciated her professionalism and friendly approach. We highly recommend Sarah and the Aileen Dugan State Farm team to anyone looking for an insurance agent who genuinely cares about their clients!"
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Katie Johnson

July 17, 2026

5  out of  5
rating by Katie Johnson
"Sarah was great to work with! She was responsive, knowledgeable, and made the insurance process straightforward. She provided a competitive quote quickly, answered my questions, and got my proof of insurance over to my lender right away. Even when my first home purchase fell through, she was helpful and easy to work with throughout the process. I'd definitely recommend Sarah and her team to anyone looking for insurance."
We responded:
"Thank you Katie for taking the time out of your busy schedule to shout out Sarah. We really love helping our customers make insurance easier. Welcome to our State Farm family! "
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Erik Berda

July 16, 2026

5  out of  5
rating by Erik Berda
"I’ve been with this office for 16 years and they are amazing. I’ve had multiple homeowners, renters, auto, and personal articles policies and if I have an issue or a question I know they’ll be immediately available and I can talk to someone that knows me and that I trust. I can’t say enough how valuable that is in today’s age of outsourced or AI bot sourced customer service."
We responded:
"Erik!! Thank you for your many years as a loyal customer of our office filled with real, local, professional agents. It’s people like you that make our jobs rewarding. 🥰"
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Vinod DGN 2027-28

July 10, 2026

5  out of  5
rating by Vinod DGN 2027-28
"Aileen your outstanding example of Service Above Self. Your contribution in helping establish a Blood Bank in Bengaluru India is a gift that will save countless lives. Congratulations on this meaningful initiative and thank you for making a lasting difference to the community"
We responded:
"I am so appreciative of your beautiful review. My 35 year membership in Rotary has been so rewarding and has enabled me to have an impact in my community and also internationally. "
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Robin Olson

July 9, 2026

5  out of  5
rating by Robin Olson
"Thank you so much for going the extra mile. You have been extremely helpful and understanding. I will definitely recommend you to anyone."
We responded:
"Thank you Robin, we work hard to help our customers and the recognition from you means a lot! "
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john wike

July 8, 2026

5  out of  5
rating by john wike
"Very friendly and courteous, and always there to answer any question. Aileen Dugan State Farm in Portsmouth NH is the best!"
We responded:
"Thank you for being a loyal customer of our office John. We sincerely appreciate you! "
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Kristen Peterson

July 7, 2026

5  out of  5
rating by Kristen Peterson
"I highly recommend Aileen and Cleo at State Farm. As the property lease manager for a portfolio of commercial and residential properties, I needed guidance on implementing new insurance requirements for our tenants. They took the time to meet with me in person, carefully explain the different insurance needs for residential and commercial tenants, and walk me through the entire process.

Their expertise and professionalism gave me the confidence to ensure our tenants have the appropriate coverage while helping prevent insurance gaps that could expose both the tenants and the property owner to unnecessary risk. They answered every question thoroughly and made what initially seemed like a complicated process straightforward and manageable.

If you're looking for knowledgeable insurance professionals who genuinely care about educating and helping their clients, I highly recommend Aileen and Cleo. Thank you both for your outstanding service!"
We responded:
"Wow Kristen, thank you for the beautiful detailed review . We are very grateful and look forward to working with you! "
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Tom Sullivan

July 7, 2026

5  out of  5
rating by Tom Sullivan
"Offers great service and always there to answer any questions"
We responded:
"Thank you Tom for your support. "
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Laurie Brown

July 6, 2026

5  out of  5
rating by Laurie Brown
"This firm has been awesome through the whole process. Staff is wonderful and even gets back to you when they say they’re going to. (Rare in this day and age)
I would use them again and n a heartbeat and recommend them to anyone in need of insurance.
L. Brown"
We responded:
"Thank you so much Laurie for the kind words! We appreciate your support and willingness to refer to our office . "
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Eric Amsden

July 1, 2026

5  out of  5
rating by Eric Amsden
"The people at Aileen Dugan's State Farm are fantastic. They are helpful, courteous, and extremely patient! They are a pleasure to work with, especially Cleo!"
We responded:
"We are so appreciative of the feedback about our team! We all work hard for our wonderful customers like you. "
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Salvatore Sciretto

July 1, 2026

5  out of  5
rating by Salvatore Sciretto
"Throughout many years of service, from auto to homeowners, this office is always friendly, helpful, personalized and professional! Thank you team Eileen!"
We responded:
"Thank you Sal, we are grateful for wonderful customers like you! Good luck with your new business. 👏"
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Paul Riccardi

June 25, 2026

5  out of  5
rating by Paul Riccardi
"Sarah was exceptionally helpful in transferring my home & auto insurance over to State Farm.
I followed her suggestions and everything went very smoothly.
I now have 3 vehicles & my home insured through them!
I strongly recommend Aileen Duggan State Farm insurance to everyone for convenience and follow up!"
We responded:
"We appreciate the wonderful feedback for our office and the shout out to Sarah. She does a fantastic job for our customers. "
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ivelisse Roy

June 25, 2026

5  out of  5
rating by ivelisse Roy
"Meghan at Ailleen Duggan was so helpful and quick with her responses. I appreciated all of her help."
We responded:
"Thank you for recognizing Meghan and for being a loyal customer of our office. We appreciate you! "
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Brian Barton

June 22, 2026

5  out of  5
rating by Brian Barton
"Great to work with, took care of all my needs when I switched our home owners over combining with our autos.
Cleo always there if I have a question."
We responded:
"Thank you for bringing your home to us. We appreciate your trust in us and the positive feedback about your work with Cleo. "
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Bonnie McGrenaghan

June 18, 2026

5  out of  5
rating by Bonnie McGrenaghan
"Called today to cancel a vehicle policy and rewrite a new one - Excellent service - done and accomplished in one day! Thanks so much!"
We responded:
"Thank you Bonnie! We’re so happy to hear you had a wonderful experience with our team. We appreciate you! "
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Mark Knipe

June 16, 2026

5  out of  5
rating by Mark Knipe
"Very helpful and accommodating!"
We responded:
"Thank you Mark! We try to be your “go to” insurance resource. "
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Linda DeRoo

June 10, 2026

5  out of  5
rating by Linda DeRoo
"State Farm has done an outstanding job. Promptly replying and supplying our Condo Association with needed documents when requested. The quality of customer service is top notch."
We responded:
"Thank you Linda, our Customer Care team works hard to help out customers with their insurance questions and needs. We appreciate you choosing us! "
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Chuck tunes

June 9, 2026

5  out of  5
rating by Chuck tunes
"6-9-26 update - I’m still rating the office as 5 star. They are always responsive, friendly and helpful.

They have been a great help during difficult times. They are caring, priced reasonably and have provided timely assistance whenever I've needed."
We responded:
"Thank you Chuck for the kind words. We are always here to help and we appreciate your support over the years."
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Beverly Manley

June 5, 2026

5  out of  5
rating by Beverly Manley
"Your agent, Keegan, was professional & quickly processed my request for a HO quote. He made it a point to include all the discounts I qualified for with no request from me. Amazing 24 hour turn around from my 1st contact to providing me the quote for coverage. That’s why I have been with StateFarm for over 60 years!"
We responded:
"Beverly oh my goodness, 60 years with State Farm is remarkable! We thank you for choosing our office and the great shout out to Keegan."
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roger bedard

June 4, 2026

5  out of  5
rating by roger bedard
"Price are readable and friendly give them a call you won’t regret it"
We responded:
"Thank you so much Roger! We appreciate you. "
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Natalie

May 26, 2026

5  out of  5
rating by Natalie
"Always super responsive when I need things done quickly. Cleo is the best!"
We responded:
"Thank you Natalie for the kind words and for being a great customer! Cleo and the rest of our team here are awesome!"
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Johnson Sijia

May 13, 2026

5  out of  5
rating by Johnson Sijia
"I had a wonderful experience working with Cleo at State Farm. After my car accident, I was very stressed and worried because my English is limited. Cleo was incredibly patient, kind, and professional. She took the time to explain everything clearly and helped me file my claim and understand the entire process.

Her support made a difficult situation much easier to handle, and I am truly grateful for all of her help. Cleo is caring, knowledgeable, and always willing to assist. I highly recommend her to anyone looking for an insurance agent who genuinely cares about her clients. Thank you so much, Cleo!"
We responded:
"Thank you so much for your thoughtful review. I’m very glad I could help guide you through the claims process after your accident and provide clarity during a stressful time. It’s always important to me that clients feel supported, informed, and cared for throughout the process. I truly appreciate your trust and recommendation, and I’m always here if you need anything in the future."
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Lisa Alyson

May 12, 2026

5  out of  5
rating by Lisa Alyson
"Real friendly people at my fingertips, putting together the best plans for me that fit my needs gives assurance I am covered! And I have needed it, i.e., a tree in the house. All repairs without argument done quickly. Finally found the right insurance company. Don’t fall for the line, “anything with a farm in it is no good”, State Farm through Aileen and Meaghan, etc, exceed my expectations."
We responded:
"Thank you so much, Lisa, for the wonderful review and for trusting our team with your insurance needs! We truly appreciate your kind words. I’m so glad we were able to help during such a stressful situation with the tree damage and make the claims process smooth and efficient for you. That peace of mind is exactly what we strive for every day.

We’re grateful to have you as part of our State Farm family, and I’ll be sure to share your feedback with Aileen, Meghan, and the team. Thank you again for your support and recommendation!
"
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David Pearl

May 8, 2026

5  out of  5
rating by David Pearl
"Every time I call the office there is always someone nice greeting you on the phone. And always helpful. 👍"
We responded:
"Thank you so much, David, for your many years with our State Farm family. We truly appreciate your kind words and your support. Providing friendly local service and professional advice every time you call is something our team takes great pride in. We’re so glad you’ve had a positive experience with our office. Thanks again!
"
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Dave

April 29, 2026

5  out of  5
rating by Dave
"Excellent and timely customer service."
We responded:
"Thank you Dave for the kind words."