Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Johnson Sijia

Johnson Sijia

May 13, 2026

5  out of  5
rating by Johnson Sijia
"I had a wonderful experience working with Cleo at State Farm. After my car accident, I was very stressed and worried because my English is limited. Cleo was incredibly patient, kind, and professional. She took the time to explain everything clearly and helped me file my claim and understand the entire process. Her support made a difficult situation much easier to handle, and I am truly grateful for all of her help. Cleo is caring, knowledgeable, and always willing to assist. I highly recommend her to anyone looking for an insurance agent who genuinely cares about her clients. Thank you so much, Cleo!"
We responded:
"Thank you so much for your thoughtful review. I’m very glad I could help guide you through the claims process after your accident and provide clarity during a stressful time. It’s always important to me that clients feel supported, informed, and cared for throughout the process. I truly appreciate your trust and recommendation, and I’m always here if you need anything in the future."
Profile photo of Lisa Alyson

Lisa Alyson

May 12, 2026

5  out of  5
rating by Lisa Alyson
"Real friendly people at my fingertips, putting together the best plans for me that fit my needs gives assurance I am covered! And I have needed it, i.e., a tree in the house. All repairs without argument done quickly. Finally found the right insurance company. Don’t fall for the line, “anything with a farm in it is no good”, State Farm through Aileen and Meaghan, etc, exceed my expectations."
We responded:
"Thank you so much, Lisa, for the wonderful review and for trusting our team with your insurance needs! We truly appreciate your kind words. I’m so glad we were able to help during such a stressful situation with the tree damage and make the claims process smooth and efficient for you. That peace of mind is exactly what we strive for every day. We’re grateful to have you as part of our State Farm family, and I’ll be sure to share your feedback with Aileen, Meghan, and the team. Thank you again for your support and recommendation! "
Profile photo of David Pearl

David Pearl

May 8, 2026

5  out of  5
rating by David Pearl
"Every time I call the office there is always someone nice greeting you on the phone. And always helpful. 👍"
We responded:
"Thank you so much, David! We truly appreciate your kind words and your support. Providing friendly, helpful service every time you call is something our team takes great pride in. We’re so glad you’ve had a positive experience with our office, and we look forward to continuing to help with your insurance needs. Thanks again! "
Profile photo of Dave

Dave

April 29, 2026

5  out of  5
rating by Dave
"Excellent and timely customer service."
We responded:
"Thank you Dave for the kind words."
Profile photo of C A Smith

C A Smith

April 26, 2026

5  out of  5
rating by C A Smith
"I contacted this agency after I moved to New Hampshire seven years ago. They were always very helpful, friendly, and responsive."
We responded:
"Thank you for your kind words and support over the years"
Profile photo of Jan S

Jan S

April 23, 2026

5  out of  5
rating by Jan S
"Aileen Dugan Insurance company is first rate customer service. Always very prompt ,courteous and helpful. We had insurance with different companies and branches but this office is the best customer service service we ever had"
We responded:
"Thank you Jan for being a great customer and the complements to our team are very much appreciated! "
Profile photo of Liz Levey-Pruyn

Liz Levey-Pruyn

April 20, 2026

5  out of  5
rating by Liz Levey-Pruyn
"Aileen Dugan State Farm Insurance is my number one recommended insurance agency for all my clients and who I use personally. Everyone who works there is knowledgeable, attentive and available. They are wonderful when you need them most which is usually a difficult situation. Aileen Dugan brings years (and generations) of experience that is so valuable. Aileen Dugan - State Farm Insurance is the Best!"
We responded:
"Liz, thank you for being a fantastic client and supporter of our office. You are terrific to work with as a resl estate agent and we love helping your clients get the coverage they need at a competitive price."
Profile photo of GENE MARCOTTE

GENE MARCOTTE

April 17, 2026

5  out of  5
rating by GENE MARCOTTE
"Great service and very knowledgeable"
We responded:
"Thank you Gene for being a loyal customer and taking time to review all your coverage with me. We love saving you money! "
Profile photo of Elliott Baker

Elliott Baker

April 15, 2026

5  out of  5
rating by Elliott Baker
"I have done business with Aileen Dugan at State Farm in Portsmouth for years and have always been pleased with the prompt and friendly service of her office. I couldn't recommend her more highly."
We responded:
"Thank you for being a terrific customer Elliott. We appreciate your kind words and shout out to our team. "
Profile photo of J L

J L

April 15, 2026

5  out of  5
rating by J L
"Wonderful customer service! Always very responsive."
We responded:
"Thank you for your support!"
Profile photo of Gary Nelson

Gary Nelson

April 7, 2026

5  out of  5
rating by Gary Nelson
"Cleo Helped me get a quote for professional insurance. She responded quickly and addressed my request."
We responded:
"Thank you Gary, so happy to hear you had a great experience working with Cleo! "
Profile photo of Christopher Hickey

Christopher Hickey

April 7, 2026

5  out of  5
rating by Christopher Hickey
"The team was great to work with and helped turnaround the car insurance info within hours to help get our deal done!"
We responded:
"Thank you Chris for your support over the years. We appreciate you"
Profile photo of Susan Barmore

Susan Barmore

April 7, 2026

5  out of  5
rating by Susan Barmore
"Cleo has always been great to work with! We have been a customer for 15 years and will not go anywhere else!"
We responded:
"Thank you Susan for the kind words. Cleo has been here for just as long with our agency. We appreciate your support over the years. "
Profile photo of Mark Ampuja

Mark Ampuja

April 2, 2026

5  out of  5
rating by Mark Ampuja
"Great local team! Sarah is quick to respond and very helpful. Highly recommend Aileen and her team."
We responded:
"Thank you Mark for the shout out to Sarah and our team. We appreciate it very much and are happy to welcome you to our State Farm family. "
Profile photo of dick desroches

dick desroches

April 1, 2026

5  out of  5
rating by dick desroches
"Sarah Lawton was great to work with. She was responsive, professional and yet personable. I switched from Progressive and the rates from State Farm for both home and auto saved me $477. Gotta love it."
We responded:
"Wow Dick that is great savings! We’re happy you found us and your experience with Sarah was both professional and personable. "
Profile photo of Randy B.

Randy B.

April 1, 2026

5  out of  5
rating by Randy B.
"Great folks to work with - Aileen, Sarah and the whole team is helpful and responsive!"
We responded:
"Randy we appreciate taking the time to praise our team. We’re local and here to help when you need us. "
Profile photo of Ashley Cooper

Ashley Cooper

April 1, 2026

5  out of  5
rating by Ashley Cooper
"Incredibly responsive, helpful, and friendly."
We responded:
"Thank you Ashley! We’ve so enjoyed having you as a client. "
Profile photo of Judith Forsyth

Judith Forsyth

March 28, 2026

5  out of  5
rating by Judith Forsyth
"Making changes always seems difficult for me. Thanks for giving me a quote on my car insurance, and making this change seem less. Not only was this an easy transaction, it's one that will save me a lot of money annually with the coverage I need. Thank you State Farm! Judy Forsyth"
We responded:
"Judy that is terrific to hear! Many folks feel switching will be too much of a hassle to be worth it. Your experience and savings show that we can make it worth the time and effort. Thank you. "
Profile photo of John C

John C

March 24, 2026

5  out of  5
rating by John C
"Cleo treated us with great honesty and knowledge. She is very patient and will accommodate all your requests. She is the best"
We responded:
"Thank you, John! I really appreciate your kind words. It means a lot. to be trusted to guide you with honesty and knowledge"
Profile photo of Greg Gathers

Greg Gathers

March 24, 2026

5  out of  5
rating by Greg Gathers
"Just switched over my car insurance -- incredible price. The staff was helpful, courteous and quick to respond. A very positive experience."
We responded:
"Thank you, Greg, we really appreciate you making the switch. I’m so glad you had a positive experience regarding your car insurance. "
Profile photo of Syed Peeran

Syed Peeran

March 23, 2026

5  out of  5
rating by Syed Peeran
"Outstanding team and outstanding service"
We responded:
"Thank you, Syed. We truly appreciate your kind words. We’re so glad you had an outstanding experience with our office."
Profile photo of David Martinelli

David Martinelli

March 23, 2026

5  out of  5
rating by David Martinelli
"I always get excellent service from this State Farm Office. Cleo Villaflores is great with my auto, home, boat and jewelry insurance. Thank you!"
We responded:
"Thank you, David. We really appreciate the time you took to share this. spend a pleasure helping you with your auto, home, bow and jewelry insurance needs. We’re grateful for the trust you have in our office."
Profile photo of Amanda Bourgoine

Amanda Bourgoine

March 17, 2026

5  out of  5
rating by Amanda Bourgoine
"We are absolutely thrilled with how well we have been treated by Aileen and her team. Even after dealing with a horrible car accident, she met me with compassion and helped us get everything in order. We are so grateful to have her as our agent. I will definitely be recommending her to my family and friends!"
We responded:
"Thank you Amanda, I’m so happy no one was hurt and that we were able to help you get through a difficult time. Accidents are stressful for all of us! We appreciate your recommendations to family and friends, that’s how we get our best customers. "
Profile photo of Peter Curro

Peter Curro

March 17, 2026

5  out of  5
rating by Peter Curro
"Fantastic service and PRICES ! I saved Over $1200 switching to State Farms for my Vehicle Policy for the SAME coverage. Saved $59 PER Month. Switching My HomeOwners policy to State Farm. Also It came with a Higher value Coverage. Very pleased, and Kim LeTellier does an excelant job!"
We responded:
"Wow Peter! We love to save clients money, especially with better coverage and great local service! Thank you for the shout out to Cleo she is the best."
Profile photo of Jackie StCyr

Jackie StCyr

March 17, 2026

5  out of  5
rating by Jackie StCyr
"I've been with this officec for years. They are a great group of people and are very responsive."
We responded:
"Thank you Jackie, we’re proud of our hard working team and grateful for customers like you! "