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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elliott Baker

April 15, 2026

5  out of  5
rating by Elliott Baker
"I have done business with Aileen Dugan at State Farm in Portsmouth for years and have always been pleased with the prompt and friendly service of her office. I couldn't recommend her more highly."
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J L

April 15, 2026

5  out of  5
rating by J L
"Wonderful customer service! Always very responsive."
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C A Smith

April 14, 2026

5  out of  5
rating by C A Smith
"I use this agency after I moved to New Hampshire seven years ago. They were always very helpful, friendly, and responsive."
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Gary Nelson

April 7, 2026

5  out of  5
rating by Gary Nelson
"Cleo Helped me get a quote for professional insurance. She responded quickly and addressed my request."
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Christopher Hickey

April 7, 2026

5  out of  5
rating by Christopher Hickey
"The team was great to work with and helped turnaround the car insurance info within hours to help get our deal done!"
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Susan Barmore

April 7, 2026

5  out of  5
rating by Susan Barmore
"Cleo has always been great to work with! We have been a customer for 15 years and will not go anywhere else!"
We responded:
"Thank you Susan for the kind words. Cleo has been here for just as long with our agency. We appreciate your support over the years. "
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Mark Ampuja

April 2, 2026

5  out of  5
rating by Mark Ampuja
"Great local team! Sarah is quick to respond and very helpful. Highly recommend Aileen and her team."
We responded:
"Thank you Mark for the shout out to Sarah and our team. We appreciate it very much and are happy to welcome you to our State Farm family. "
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dick desroches

April 1, 2026

5  out of  5
rating by dick desroches
"Sarah Lawton was great to work with. She was responsive, professional and yet personable. I switched from Progressive and the rates from State Farm for both home and auto saved me $477. Gotta love it."
We responded:
"Wow Dick that is great savings! We’re happy you found us and your experience with Sarah was both professional and personable. "
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Randy B.

April 1, 2026

5  out of  5
rating by Randy B.
"Great folks to work with - Aileen, Sarah and the whole team is helpful and responsive!"
We responded:
"Randy we appreciate taking the time to praise our team. We’re local and here to help when you need us. "
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Ashley Cooper

April 1, 2026

5  out of  5
rating by Ashley Cooper
"Incredibly responsive, helpful, and friendly."
We responded:
"Thank you Ashley! We’ve so enjoyed having you as a client. "
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Judith Forsyth

March 28, 2026

5  out of  5
rating by Judith Forsyth
"Making changes always seems difficult for me. Thanks for giving me a quote on my car insurance, and making this change seem less. Not only was this an easy transaction, it's one that will save me a lot of money annually with the coverage I need. Thank you State Farm! Judy Forsyth"
We responded:
"Judy that is terrific to hear! Many folks feel switching will be too much of a hassle to be worth it. Your experience and savings show that we can make it worth the time and effort. Thank you. "
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John C

March 24, 2026

5  out of  5
rating by John C
"Cleo treated us with great honesty and knowledge. She is very patient and will accommodate all your requests. She is the best"
We responded:
"Thank you, John! I really appreciate your kind words. It means a lot. to be trusted to guide you with honesty and knowledge"
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Greg Gathers

March 24, 2026

5  out of  5
rating by Greg Gathers
"Just switched over my car insurance -- incredible price. The staff was helpful, courteous and quick to respond. A very positive experience."
We responded:
"Thank you, Greg, we really appreciate you making the switch. I’m so glad you had a positive experience regarding your car insurance. "
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Syed Peeran

March 23, 2026

5  out of  5
rating by Syed Peeran
"Outstanding team and outstanding service"
We responded:
"Thank you, Syed. We truly appreciate your kind words. We’re so glad you had an outstanding experience with our office."
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David Martinelli

March 23, 2026

5  out of  5
rating by David Martinelli
"I always get excellent service from this State Farm Office. Cleo Villaflores is great with my auto, home, boat and jewelry insurance. Thank you!"
We responded:
"Thank you, David. We really appreciate the time you took to share this. spend a pleasure helping you with your auto, home, bow and jewelry insurance needs. We’re grateful for the trust you have in our office."
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Amanda Bourgoine

March 17, 2026

5  out of  5
rating by Amanda Bourgoine
"We are absolutely thrilled with how well we have been treated by Aileen and her team. Even after dealing with a horrible car accident, she met me with compassion and helped us get everything in order. We are so grateful to have her as our agent. I will definitely be recommending her to my family and friends!"
We responded:
"Thank you Amanda, I’m so happy no one was hurt and that we were able to help you get through a difficult time. Accidents are stressful for all of us! We appreciate your recommendations to family and friends, that’s how we get our best customers. "
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Peter Curro

March 17, 2026

5  out of  5
rating by Peter Curro
"Fantastic service and PRICES ! I saved Over $1200 switching to State Farms for my Vehicle Policy for the SAME coverage. Saved $59 PER Month. Switching My HomeOwners policy to State Farm. Also It came with a Higher value Coverage. Very pleased, and Kim LeTellier does an excelant job!"
We responded:
"Wow Peter! We love to save clients money, especially with better coverage and great local service! Thank you for the shout out to Cleo she is the best."
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Jackie StCyr

March 17, 2026

5  out of  5
rating by Jackie StCyr
"I've been with this officec for years. They are a great group of people and are very responsive."
We responded:
"Thank you Jackie, we’re proud of our hard working team and grateful for customers like you! "
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William Husted

March 12, 2026

5  out of  5
rating by William Husted
"Aileen, Sarah, and Cleo are amazing!! This agency really cares about the community and it shows. Highly recommended!!"
We responded:
"Thank you! We are so happy that you notice and value our deep commitment to our local community. Our team prioritizes giving back to our customers. "
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M K

March 11, 2026

5  out of  5
rating by M K
"Great service and friendly staff"
We responded:
"Thank you for being a great customer! We appreciate it. "
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Alan Wong

March 10, 2026

5  out of  5
rating by Alan Wong
"We really enjoyed working with Aileen and her team over the past 10+ years. They have handled the insurance needs with great care and professionalism."
We responded:
"Thank you Alan we appreciate your trust in our office and are happy to count you as a valued member of our State Farm family! "
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Pat Pineda

March 9, 2026

5  out of  5
rating by Pat Pineda
"I'm very pleased with the service we have received from our insurance agency Aileen Dugan State Farm Insurance. They are always helpful and responsive to our inquiries. I highly recommend."
We responded:
"Thank you Pat for your terrific feedback and your support for our team! We work hard for our customers and it’s nice to be recognized. "
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Jamie Deans

March 4, 2026

5  out of  5
rating by Jamie Deans
"Hands down the best insurance agency that we have ever worked with! 10 out of 10 and cannot recommend this agency enough!"
We responded:
"Thank you for joining our agency family Jamie! We love this feedback and who doesn’t love being a 10 😉 "
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Adam Dorfman

March 3, 2026

5  out of  5
rating by Adam Dorfman
"I recently switched to Aileen Dugan State Farm for my Auto & Home Owners Insurance. Cleo made it very easy for me to do so. It wasn't just about the price. The level of service, knowledge and efficiency was top notch. Thank you for all you do."
We responded:
"Thank you Adam! We know price matters but we’re grateful that our service and knowledge are something you value. Welcome to the family. "
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Anton Wagner

March 3, 2026

5  out of  5
rating by Anton Wagner
"I have worked with Aileen and some of her staff for several years and I find them very professional, and quick to respond to questions and concerns. I would highly recommend them for any of the products they handle"
We responded:
"Tony, thank you for taking the time to give our hard working team some recognition. It is most appreciated! "