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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura King

February 4, 2026

5  out of  5
rating by Laura King
"Sarah Lawton was great. She followed up nearly a year later after asking for a homeowners quote and saved me over $100 a month on auto insurance. Great service! She made the process easy. Highly recommend."
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Peter McElroy Jr

February 4, 2026

5  out of  5
rating by Peter McElroy Jr
"Aileen has been our State Farm agent for somewhere around twenty years. She and her team are knowledgeable, responsive, and friendly too. We have been so satisfied with their service that we will continue to patronize Aileen's team for years to come. You couldn't find a better agent."
We responded:
"Thank you Pete! We appreciate your long-term commitment to our agency in your support. "
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Robert Parker

February 1, 2026

5  out of  5
rating by Robert Parker
"I found State Farm very easy to do business with, in particular, Sarah, was very professional. Good follow up and great price on both car insurance and home insurance. Said what they would do and did what they said."
We responded:
"Thank you, Robert for your kind words. Sarah is an excellent addition to our team. Thank you for being a State Farm customer"
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James Chang

January 31, 2026

5  out of  5
rating by James Chang
"Good service"
We responded:
"Thank you James! "
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isabel munck

January 31, 2026

5  out of  5
rating by isabel munck
"Great service"
We responded:
"Thank you Isabel! Thank you for being a customer"
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Ann Bliss

January 26, 2026

5  out of  5
rating by Ann Bliss
"I have found Aileen Dugan and her staff to be very professional. They very efficiently handled a car issue when someone damaged my car while parked. They helped me every step of the way, which I greatly appreciated. I whole heartedly recommend Aileen Dugan's State Farm company in Portsmouth NH."
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Patsy Carbonetti

January 22, 2026

5  out of  5
rating by Patsy Carbonetti
"Kim was extremely helpful to me getting my coverage paperwork to storage facility I use. She’s also set it up so it will be automatically done annually as long as I need it. (I never had to do this with previous owner of the storage units.). Many thanks."
We responded:
"Thank you Patsy. We appreciate you taking the time to share your experience with Kim. "
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Brad Scott

January 21, 2026

5  out of  5
rating by Brad Scott
"Aileen Dugan and her staff at State Farm Insurance are professional and very efficient, not to mention a pleasure to work with."
We responded:
"Thanks Brad. Thank you for being a customer of our agency."
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RIchard Furber

January 19, 2026

5  out of  5
rating by RIchard Furber
"Easy to work with, best rates, most professional. Will reccommend!"
We responded:
"Thank you Richard for the kind words! We look forward to working with you."
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Larry Young

January 14, 2026

5  out of  5
rating by Larry Young
"This State Farm team has provided exemplary customer service with prompt, accurate and complete responses to my initial inquiry and following discussion through to the issuing of a very satisfactory policy."
We responded:
"Thank you for your kind words and thoughtful review. We’re glad to hear our team provided you with all the information you needed to feel confident in your decisions. We truly appreciate the opportunity to work with you! "
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Amy Stewart

January 14, 2026

5  out of  5
rating by Amy Stewart
"Sarah was AMAZING to work with. Helpful, Sweet, Quick, everything you want/need when getting Insurance. I just moved from out of state and was worried this was going to be an ordeal - Sarah made it SO simply. 5 stars is not enough."
We responded:
"Thank you for the terrific feedback about Sarah and your experience with our office, we’re so glad you chose us for your insurance agency! "
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John Rice

January 12, 2026

5  out of  5
rating by John Rice
"These guys are the absolute best in the business. Over the years, I have referred them to clients and asked them for help on real estate-related matters. They are right there always. Professional, courteous and always helpful. Happy to post this endorsement."
We responded:
"Thank you John! It’s always our pleasure to work with a professional and experienced realtor who knows the Seacoast like you do. We’re happy to help any of your clients. "
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Dana Bissonette

December 26, 2025

5  out of  5
rating by Dana Bissonette
"Phenomenal service. Cleo and crew are always on top of any question or adding something new to a policy."
We responded:
"Thanks for the positive feedback and for being a great customer! We appreciate you. "
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loretta ward

December 22, 2025

5  out of  5
rating by loretta ward
"Cleo has been incredibly helpful, responsive and knowledgeable. Loretta Ward"
We responded:
"Thank you Loretta! We’re happy to hear you had a great experience. "
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Paula McWilliam

November 21, 2025

5  out of  5
rating by Paula McWilliam
"Cleo at State Farm made the process of bundling my home owners and car insurance absolutely seamless. She took extra time to explain each detail, helping me understand exactly what I needed for the best coverage. Her service was not only thorough, but also friendly and attentive. I truly appreciated how Cleo worked to find a policy at a reasonable price that met all my needs. Highly recommend working with her if you want someone who cares and goes above and beyond for her clients."
We responded:
"Thank you Paula, we’re happy you chose our agency and Cleo for your insurance needs! We look forward to working with you. "
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Scott Prevost

November 14, 2025

5  out of  5
rating by Scott Prevost
"Cleo Villaflores is superb!! She is always there for me whenever I need help or if I ever have a question !! If you have insurance needs for your business or home call Cleo!!! Oh I forgot to mention... the pricing matches or beats all other insurance agencies. Sincerely Scott Prevost"
We responded:
"Thank you so much for your continued business Scott and appreciate your support of our agency! Cleo"
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Lara Gibson

November 6, 2025

5  out of  5
rating by Lara Gibson
"I've been working with Cleo Villaflores for a few years now, and am grateful for how she can put the industry jargon in words I can understand. She took the time to walk me through various coverage options, and explained them in ways I could comprehend. I ended up with great policies that met my needs and were affordable. Later, when I did need to make a claim, she provided the same great service. Highly recommend!"
We responded:
"We’re sorry to hear you had a claim but happy to hear you got good advice on buying the coverage you needed and great service when you really needed us! Thanks for being a great customer and for the positive feedback about Cleo. "
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Joya Dennehy

November 6, 2025

5  out of  5
rating by Joya Dennehy
"We’ve used Aileen Dugan’s office for several years now for all personal lines of insurance, life insurance, home owners, auto, and recreational and have been extremely happy with the service. I have direct communication with Cleo often and she is ALWAYS professional, knowledgeable and very responsive. I appreciate the peace of mind and dependability that I have come to rely on with this office. Life is busy and it’s important to have someone you can trust with your assets. Highly recommend this particular office."
We responded:
"Thank you so much for taking the time to share your experience! We truly appreciate your loyalty and trust in our office over the years. It’s wonderful to hear that our team—especially Cleo—has been able to provide the dependable, knowledgeable service you deserve. Your peace of mind is always our top prWe’re grateful for your recommendation and look forward to continuing to serve you for many years to come!"
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Lorraine Harrigan

October 27, 2025

5  out of  5
rating by Lorraine Harrigan
"The Portsmouth NH State Farm Office is incredible to work with, quick to respond and thorough. I would highly recommend them - best rates too!"
We responded:
"Thank you Lorraine we appreciate your terrific feedback! Glad you had such a good experience. "
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Conrad Braun

October 27, 2025

5  out of  5
rating by Conrad Braun
"Top notch insurance agency. Professional and responsive"
We responded:
"Thank you Conrad we appreciate the positive feedback and the opportunity to work with you. "
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Justin Ritz

October 21, 2025

5  out of  5
rating by Justin Ritz
"Have been with them for almost a decade now. Always the best pricing, friendly, fast and easy to do everything I need!"
We responded:
"Thank you so much, Justin! We appreciate your loyalty over the years and we truly enjoy working with you. Thanks for being a great customer. "
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Tonia Schmidt

October 6, 2025

5  out of  5
rating by Tonia Schmidt
"Knowledgeable and quick to provide requested information!!"
We responded:
"Thank you Tonia! Happy to support our local partners with customer needs!"
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Liz LaCava

September 30, 2025

5  out of  5
rating by Liz LaCava
"I had to call twice today about two completely different things. Megan was very helpful and very sweet! I love that I have a local office to call with any issues and they are taken care of right away! Such a great crew!"
We responded:
"Thank you Liz! We are so glad Meghan could make things easier for you-we truly appreciate your support. "
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Jack

September 24, 2025

5  out of  5
rating by Jack
"Professional, Quality, complete insurance care. Premiums are reasonable and competitive. A friendly agent always answers the phone when I need help, recently received excellent help with an insurance binder for my bank and before that help in reducing an auto premium that made gd sense. Love the State Farm app and USBank for rewards to reduce premiums but also the comfort of having a brick & mortar option to talk in person. Staff is A+ Aileen, Cleo, Meghan, apologize for anyone left out as they’re all truly genuine in seeing all of our insurance needs work for us. Thank you!"
We responded:
"Jack, thank you so much for taking time to give such a thoughtful and detailed review of our office! My team and I work hard to do our best and it’s so appreciated when a great customer like you notices. Thank you for choosing Aileen Dugan State Farm! "
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Tracey Tucker

September 19, 2025

5  out of  5
rating by Tracey Tucker
"As a small business owner, I have been extremely happy with their experience and knowledge, as well as the support they offer."
We responded:
"Tracey thank you, we are happy to be your trusted risk advisors. As a small business owner myself, I value your support and working together. "