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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Dziuba

November 17, 2023

5  out of  5 rating by Jennifer Dziuba
"Very patient and knowledgeable agent who takes the time to listen and help."

Aaron Whitman

November 10, 2023

5  out of  5 rating by Aaron Whitman
"Sarah was great setting us up with a new homeowners/auto coverage. The price is less and we are getting more coverage."

Sharon Wind Murray

October 26, 2023

5  out of  5 rating by Sharon Wind Murray
"Very friendly and easy to transfer states! Thank you Sarah!"


October 18, 2023

5  out of  5 rating by Max
"I have State Farm insurance for cars, home owners, and umbrella. I add roadside assist. While I disappointed that roadside assistance wasn’t available for 12 hours, I called a tow truck and was reimbursed by Dugan State Farm that day. Great service."


September 27, 2023

5  out of  5 rating by Anthony
"Sarah is great"

Deborah J. Quinn

September 27, 2023

5  out of  5 rating by Deborah J. Quinn
"Sarah and her colleagues made this switch very easy for me. Sarah followed up with me, set up payment for me, gave competitive and reasonable quotes for service. All in all this office was really enjoyable to work with and all the people I intereacted with were kind and went above and beyond."

Chris Saidla

September 11, 2023

5  out of  5 rating by Chris Saidla
"My wife and I have been Clients for Years. Aileen Cleo and the rest of the staff have been awesome. Not only is pricing great they are very responsive and friendly."

Sebastian Borden Keenan

September 1, 2023

5  out of  5 rating by Sebastian Borden Keenan
"Super kind and helpful!"

Jim St.Cyr

August 29, 2023

5  out of  5 rating by Jim St.Cyr
"My wife and I have been clients of Aileen's for over twenty years. Over that time period she and her agents have always been responsive to our needs. The most recent example of this involved the purchase of a car. I called her office late on Thursday afternoon and one of her agents, Kim LeTellier, answered the phone. I explained to Kim that I was purchasing a car on Saturday morning and needed to have the insurance set up on the new car and would need to maintain coverage on the old car for a week or so. Not a problem, Kim said. Early the next day I received an email from Kim with an insurance binder and temp ID card attached. In the email she explained that my old car has two weeks of coverage. Perfect! Though not a big deal in the scheme of things, all of my interactions with Aileen, Kim, and all the others agents in the office, have been like this be it our home or auto policies.. Friendly, responsive, knowledgeable, and just very pleasant to work with."

Ron Katz

August 25, 2023

5  out of  5 rating by Ron Katz
"Sarah N. and State Farm made everything concise and easy to obtain my Homeowners and Auto insurance"

Allison Gilmer

August 22, 2023

5  out of  5 rating by Allison Gilmer
"Aileen is a pleasure to work with! Communication was flawless throughout the entire process. Aileen promptly responded to my questions and concerns, keeping me informed at every step. I genuinely appreciate the professionalism, expertise, and care Aileen puts into their work."

Jodie Bennett

August 9, 2023

5  out of  5 rating by Jodie Bennett
"I was extremely impressed with their customer service. Sarah is extremely knowledgeable and walked me through the whole process of insuring my home in NH. I highly recommend this office."

karey kelly

August 9, 2023

5  out of  5 rating by karey kelly
"Sarah was fantastic. I called as a new customer and she literally saved me thousands of dollars switching from AARP the Hartford insurance for my home and automobiles. She had great follow-through. She worked quickly and efficiently and explained everything perfectly. I highly recommend her and will do so to my friends."

Loredana Osmars

August 2, 2023

5  out of  5 rating by Loredana Osmars
"Professional and always available. Returns calls promptly. Office personnel are personable and helpful"

jeff sommer

July 12, 2023

5  out of  5 rating by jeff sommer
"Thanks and continued outstanding and great follow up and help from Cleo. So much appreciated coming up with ideas and educating myself on best options. Thanks again. Jeff in Rye"

Jaimee Ruccolo

June 30, 2023

5  out of  5 rating by Jaimee Ruccolo
"The sweetest, kindest, most knowledgeable and helpful ladies in the insurance business!!! Give them a call for Al your insurance needs!"

Sherri Ritz

June 14, 2023

5  out of  5 rating by Sherri Ritz
"I have been with Aileen Dugan - State Farm for many years. Aileen and her staff are wonderful to work with. Always helpful with any questions or issues that you may have. I most recently worked with Sarah to change some vehicle policies and add a new one. She was very thorough and really spent the time with me to make sure all the policies were taken care of properly. She was a joy to work with!"

Lisa Belmonte

June 7, 2023

5  out of  5 rating by Lisa Belmonte
"State Farm has help my policy for many years. I’ve recently started working with Kim LeTellier & she’s fantastic! She’s always available & able to help navigate my needs. Thanks Kim!!!"

Jay Iannini

June 5, 2023

5  out of  5 rating by Jay Iannini
"Aileen, Cleo and company are great to work with and always go above and beyond for their clients. Insurance is a confusing industry, but their knowledge and experience make one feel comfortable with coverages. Thank you for all of your help."

jilleanne perez

May 26, 2023

1  out of  5 rating by jilleanne perez
"I tried to make a payment on my premium using two different cards their system isn't able to do that. You have to go back to monthly payments. Please update your system it's almost 2024"

Bridle Martin

May 25, 2023

5  out of  5 rating by Bridle Martin
"Just registered 2 vehicles with Sara at SF. Pleasure to death with and very helpful. Greatly appreciated!!."

Richard Levergood

April 28, 2023

5  out of  5 rating by Richard Levergood
"We had a very productive phone meeting with Cleo. She understood our needs very well, helped us identify risks, and made a lot of very helpful suggestions that saved us money on the bottom line while providing additional needed protection."


April 25, 2023

5  out of  5 rating by GMcConn
"Nice to deal with a local office vs. the online or 800 number call center. Patti was very helpful. Thanks Again."

Marshall B

April 17, 2023

5  out of  5 rating by Marshall B
"The staff at Aileen Dugan State Farm is wonderful"

William THOMAS

March 21, 2023

5  out of  5 rating by William THOMAS
"Always a pleasure doing business with you guys thank you very much for all your help I really appreciate everything you do for me"